Prices are in Australian dollars (AUD). You can use this calculator to check prices in your currency.
You can pay by credit card, debit card, or PayPal.
Your Bank or PayPal will complete the transaction using your currency.
Some services and products are paid via the cart at JaneTeresa.com
Some services are paid via Jane Teresa’s Acuity calendar: when you book an appointment on Acuity, it will direct you to make your payment to Jane Teresa Anderson on the Acuity platform. Once your payment is complete, Acuity will automatically generate the Zoom link for your appointment.
IF YOU WISH TO CANCEL/REBOOK YOUR APPOINTMENT
You can cancel and rebook up to 24 hours before your scheduled appointment by clicking the ‘Change/Cancel Appointment’ button at the bottom of your Booking Confirmation Email.
REFUND
If you cancel up to 24 hours before your appointment and choose not to rebook, we will give you a full refund. There’s no refund for cancellations after this time.
IF YOU MISS YOUR APPOINTMENT
If you miss your appointment, your fee is non-refundable. You will need to pay in full for another session before rebooking.
When you purchase an eBook or eBooks at JaneTeresa.com, the link to download your purchases will appear on the confirmation page that displays upon payment. It will also appear on the receipt that will be emailed to you immediately.
Shipping times vary depending on the items and your location. Please check the item description for specific shipping times. If you have ordered an item and believe you should have received it by now, please contact us.
You have 15 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Refunds are only available for physical items and not virtual products.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs
are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us.
